Matriculated students can update personal information on their Northeastern University record by following the appropriate instructions below.
Students who have not yet started their program should go through their admissions office to update information.
Students who would like to alert the University to a name change that is accompanied by legal documentation can do so by submitting a Personal Details Update ServiceNow ticket.
If you require an updated Husky Card, please wait 24 hours (after your name has been updated by the Office of the Registrar) to contact Husky Card Services in 4 Speare Commons (Boston campus) or 138 Sage Hall (Oakland campus).
If you would like your Northeastern username or Northeastern email address updated, please wait 24 hours before contacting the Help Desk at 617.373.4357 or help@northeastern.edu after your name has been updated by the Office of the Registrar.
Students who would like to change their name and/or gender marker on record with the University, but have not pursued legal processes around these changes, may do so, per Northeastern University's Policy on Use of Chosen Name. Submit a Personal Details Update ServiceNow ticket.
Northeastern University supports the use of a requested first and middle name, as well as the changing of the gender marker that appears publicly in most university systems. The legal name remains on record with the Office of the Registrar for its internal records.
If you require an updated Husky Card, please wait 24 hours (after your name has been updated by the Office of the Registrar) to contact Husky Card Services in 4 Speare Commons (Boston campus) or 138 Sage Hall (Oakland campus).
To learn more about the LGBTQA Resource Center and/or be assigned a liaison from the center to assist with the name/gender marker update, contact lgbtqa@northeastern.edu.
LGBTQA Resource Center
174 Curry Student Center
If you would like to change the Diploma Name on your submitted graduation application, submit a Personal Details Update ServiceNow ticket, Request Type - "Diploma name change."
For more information about the graduation application, see the Apply to Graduate Knowledge article.
For information about diplomas, see the Diplomas Knowledge article.
To update Social Security Number students should submit a Personal Details Update ServiceNow ticket.
If you require an updated Husky Card, please wait 24 hours (after your name has been updated by the Office of the Registrar) to contact Husky Card Services in 4 Speare Commons (Boston campus) or 138 Sage Hall (Oakland campus).
If you would like your Northeastern username or Northeastern email address to be updated, please wait 24 hours (after your name has been updated by the Office of the Registrar) before contacting the Help Desk at 617.373.4357 or help@northeastern.edu.
Students can update their address(es) via the Student Hub > Resources tab > Miscellaneous > Change Address. Students are required to update their address as soon as they relocate. For information about updating a diploma mailing address, see the Diplomas Knowledge article.
Students with a U.S. visa who would like to request a change in status should contact Northeastern's Office of Global Services.
Students with U.S. permanent residency status who would like to request a change in citizenship on their student record should email submit a General Request Registrar ServiceNow ticket with their NUID number and a legible copy/scan of either their U.S. passport or their naturalization certificate. The Office of the Registrar will update the citizenship on the student's record upon receipt of acceptable documentation.
Students in Canada who have changed their status to Canadian Citizen or Permanent Residence should email OGSCanadaAdvising@northeastern.edu with their NUID number and a legible copy/scan of either their Canadian PR Card (both sides), Confirmation of Permanent Residence, their Certificate of Canadian Citizenship or Canadian Passport. OGS Canada will verify the document and communicate with the Registrar's Office to change your status.